Order procedure

Welcome to How Tech! We strive to make your shopping experience as smooth and easy as possible. Below, you'll find a step-by-step guide to help you understand the order process when purchasing electronics from our website.

1. Browse and Select Products

  • Explore Our Product Range: Visit our website's product categories to explore our wide selection of electronics, including smartphones, laptops, gadgets, home appliances, and more.

  • Product Details: Click on the product you are interested in to view detailed specifications, prices, and available stock.

  • Add to Cart: Once you've found the product you want, select the quantity and click the “Add to Cart” button. You can continue shopping or proceed to checkout at any time.

2. Review Your Cart

  • View Your Cart: To review your order, click on the shopping cart icon at the top of the page. Here you can see a summary of the items you’ve added to your cart.

  • Make Adjustments: If you'd like to modify your order, you can change quantities or remove items from your cart before proceeding.

  • Proceed to Checkout: When you're ready, click on the “Proceed to Checkout” button.

3. Sign In / Create Account

  • Sign In: If you already have an account with How Tech, sign in using your registered email and password.

  • Create an Account: New customers will be prompted to create an account by providing basic details such as your name, email address, and phone number. This helps us to process your order more efficiently and keep you updated on your order status.

4. Enter Shipping Information

  • Billing and Shipping Address: Enter your shipping address carefully to ensure timely and accurate delivery. This includes your full name, address, city, postal code, and phone number.

  • Shipping Method: Choose your preferred shipping method. We offer various shipping options to meet your delivery needs, and the costs will be calculated based on the delivery address and chosen shipping method.

5. Select Payment Method

  • Payment Methods: We offer a variety of payment options to suit your convenience:

    • Credit/Debit Card (Visa, MasterCard, etc.)

    • Cash on Delivery (COD)

    • Mobile Wallets (e.g., bKash, Rocket, etc.)

    • Bank Transfer (for specific customers)

  • Enter Payment Information: If you’re paying online, enter your payment details securely on the payment gateway. Rest assured, all payments are encrypted and processed securely.

6. Review and Confirm Your Order

  • Order Summary: Before finalizing your order, you’ll see a summary of the items in your cart, the shipping address, and the selected payment method.

  • Order Review: Take a moment to ensure everything is correct. You’ll also see the total amount, including taxes, shipping fees, and any discounts.

  • Apply Promo Code: If you have a promo code, you can apply it here to receive any applicable discounts.

Once everything looks good, click on the “Place Order” button to complete your purchase.

7. Order Confirmation

  • Confirmation Email: After placing your order, you will receive an order confirmation email with the details of your purchase, including the order number, product details, and estimated delivery time.

  • Order Processing: Our team will begin processing your order immediately. You’ll receive updates via email or SMS as your order is prepared for shipment.

8. Order Shipping and Tracking

  • Shipping Confirmation: Once your order is shipped, you will receive a shipping confirmation email, which includes tracking information (if applicable).

  • Track Your Order: Use the tracking number to monitor the status of your shipment. You can track it on our website or via the courier service’s website.

9. Receive Your Order

  • Delivery: Your order will be delivered to the shipping address you provided. If you selected Cash on Delivery (COD) as your payment method, you will pay for your order upon delivery.

  • Delivery Time: Delivery times vary based on your location and the shipping method chosen. You’ll be notified of the estimated delivery date when you complete your order.

10. Returns and Refunds

  • Return Policy: If you are not satisfied with your order, please refer to our Return and Refund Policy for detailed instructions on how to return the product.

  • Damaged or Incorrect Items: If your product arrives damaged or is not as described, contact us immediately at howtechbd@gmail.com to arrange for a replacement or refund.

11. Customer Support

  • Need Assistance? If you have any questions or need assistance at any point in the order process, feel free to reach out to our customer support team:

    • Email: howtechbd@gmail.com

    • Phone: +881703009991

    • Live Chat: Available on our website for instant support.

Tips for a Smooth Ordering Experience:

  • Ensure your shipping address is accurate to avoid delays.

  • Double-check your order details before confirming.

  • Keep track of your order using the tracking information provided.

  • Contact us promptly if there are any issues with your order.

Thank you for shopping at How Tech! We appreciate your business and look forward to delivering quality electronics to your doorstep.